Slots / Mobile
Your use of 998game is governed by the terms set out on this page — covering account access, transactions, data handling, and your rights as a user where our services are available under local law in Pakistan.
Access to 998game and the features available through it — including sports markets, casino lobbies, and wallet transactions — is subject to eligibility under local law. We make no claim that every feature is available in every region of Pakistan; what you can access depends on the laws that apply where you are. When you open an account and use our services, you accept these terms as the framework for that relationship. Payment methods we support — JazzCash, Bank Transfer, and Debit Card — operate under their own provider terms alongside ours. Funding your account through any of these channels means both sets of terms are in play. We do not override your payment provider's conditions; we work alongside them. These terms can change. When they do, we post the updated version here and the revised policy takes effect from the date shown. Continued use of your account after an update means you have accepted the new version. If you disagree with a change, your option is to stop using the platform and close your account through the support channel. We recommend checking this page periodically so changes are not a surprise.
Not every part of your 998game experience falls under the same rules. Understanding where this policy applies — and where it does not — helps you know who to contact when something needs resolving.
This policy governs how your account is created, verified, suspended, or closed. Steps shown in your account dashboard after login reflect the current state of these rules for your profile.
Deposits and withdrawals through JazzCash, Bank Transfer, or Debit Card are covered here for the platform side. Your payment provider's own terms govern the movement of funds on their network.
Game content supplied by studios in our lobby — including titles from Pragmatic Play, PG Soft, and Spadegaming — is subject to each provider's content licensing terms in addition to ours.
Links to external sites, payment gateways, and identity verification services operate under their own policies. We are not responsible for how third-party services handle your data outside our platform.
You have concrete options when it comes to your account data and how it is managed. If information held on your account is incorrect — your name, contact details, or linked payment method — you can request a correction through the account settings page or by contacting support directly. Records of your transactions, including deposits made via JazzCash or Bank Transfer and any withdrawals processed, are visible in your account history after login; you do not need to contact us to view these. If you believe data is being held beyond what is needed for your account, or that something has been processed incorrectly, you can raise a formal question with our support team. We will acknowledge the request and work through it with you. Closing your account is also your right — the process is initiated through the support channel, and we will confirm the steps and timeline shown at that point.
Transaction history, deposit records, and account activity are accessible in your account dashboard after login. No support request is needed to view them.
Contact support or use account settings to update incorrect personal information, payment details, or contact data. We will confirm changes once verified.
If something in how we have handled your account or data does not look right, contact support with the specifics. We respond to formal queries through the same channel.
You can request closure at any time through support. The steps, confirmation process, and any outstanding balance handling will be explained when you initiate the request.
Policy questions, data requests, and account correction queries all go through the same support routes. Use the channel that suits you — our team handles legal and account queries alongside general support.
Open the chat widget from your account page for direct support on policy questions, account corrections, or data queries.
Send detailed policy or data requests to our support email address shown in your account settings after login. Written queries get a written response.
Many account and policy actions — including viewing transaction records and updating contact details — are available directly in your dashboard without contacting support.
Your account and the data connected to it are handled with practical safeguards in place. Here is how each area works on our platform.
Personal information collected at account creation — name, contact details, payment method — is used to operate your account and process transactions. We do not sell this data to third parties outside of what is needed to run the platform.
We use cookies to keep your session active, remember your login state, and understand how the lobby is being used. Cookie preferences can be adjusted through your browser settings; some features may not work without session cookies.
Your account is protected by password authentication. We recommend using a unique password and keeping your login details private. Any suspicious activity on your account should be reported to support immediately via live chat or email.
Account data is retained while your account is active and for a period after closure as required by our internal policy. To request a review of what is held or to ask about a data change, contact support through the channel shown in your account settings.
Straightforward answers to the questions we hear most about legal terms, data, and account rights on 998game.
These terms apply to anyone who creates and uses a 998game account where the platform is available under local law. Access and eligibility depend on the regulations that apply in your region of Pakistan. Opening an account means you accept these terms.
Your deposit and withdrawal history — including transactions made via JazzCash, Bank Transfer, or Debit Card — is shown in your account dashboard after login. No support request is needed; the records are there directly.
Yes. If your name, contact details, or linked payment method are incorrect, update them through account settings or contact support. We verify the request and confirm once the correction has been applied to your account.
Account data is retained for a period after closure in line with our retention policy. If you want to know what is held or request a change, contact support after initiating the closure request. The team will explain the steps at that point.
We share your information only where it is needed to operate the platform — for example, with payment providers when you use JazzCash or Bank Transfer. We do not sell personal data. Third-party services operate under their own privacy terms.
Contact our support team via live chat or the email address shown in your account settings. Describe the specific concern clearly. We acknowledge formal queries and work through them with you; the current process and response path are shown in your account dashboard.