Slots / Mobile
These terms set out what you agree to when you open and use your 998game account — covering everything from how your wallet works with JazzCash, Easypaisa or Raast, to how account access is managed under local law. Read them once so there are no surprises when you start.
By creating an account on 998game, you confirm that you have read, understood and accepted these terms in full. They govern every interaction you have on the platform — from funding your wallet via JazzCash, Easypaisa or Raast, to placing a cricket bet, opening a live casino table or submitting a withdrawal to your Bank Transfer or Debit Card. These terms apply where access is permitted under local law and in eligible regions only. If local law in your jurisdiction restricts or prohibits this type of service, your access may not be available. We may update these terms from time to time. When we do, the updated version will be published here. Continued use of your account after an update means you accept the revised terms. If you do not agree with a change, you have the right to close your account. We will not apply a changed term retroactively to a transaction you already completed. Your account dashboard shows the current active policy version after login.
Not every action on the platform falls under the same rule. Understanding which parts of your experience these terms cover — and where a separate policy or external provider governs — keeps your account activity clear from the start.
These terms govern how you create, verify and maintain your 998game account. This includes login credentials, account suspension conditions and your responsibility to keep your details accurate and up to date at all times.
All deposits and withdrawals processed through your wallet — whether via JazzCash, Easypaisa, Raast, Bank Transfer or Debit Card — are covered here. The terms set out what we process and what falls to your payment provider's own rules.
Games, sports markets, live casino tables and promotional material displayed on 998game fall under these terms. Content is subject to change, and availability depends on your eligible region and applicable local law.
Game studios such as Pragmatic Play, PG Soft and others supply content only. Their own end-user terms may apply to specific titles. We do not control those terms and accept no liability for content outside our platform boundary.
These terms are not one-sided. You have clear, practical steps available to you at any point during your account's life. Your transaction history is accessible from the wallet section of your account dashboard — every deposit and withdrawal is logged with a timestamp and status. If any detail in your account profile is incorrect, you can update it directly through the account settings page; for changes that require identity verification, the on-screen instructions will walk you through what to submit. You can raise a question about these terms at any time through our support channel — we aim to respond with a clear answer, not a policy reprint. If you decide these terms no longer work for you, account closure is a straightforward option available from your account settings without penalty to already-completed transactions.
Open your wallet tab after login to see a full log of deposits and withdrawals, including payment method, date and status for each entry.
Account settings let you update contact information and profile fields. Fields requiring verification will show the steps needed directly on screen.
Contact our support team with any question about how a term applies to your account. We will give a specific answer tied to your case, not a generic restatement.
If you choose to close your account, the option is in your account settings. Completed transactions are unaffected. Wallet balance handling instructions are shown at the point of closure.
If a term is unclear or you need confirmation of how a rule applies to your specific account, our support team is the right first step. Bring your account reference and a clear description of the question — that speeds things up on our end.
Open the chat icon from any page while logged in. Live chat is the quickest route for account and policy questions that need a direct response.
Send a detailed message to our support address for questions that need a written record. We reply with a full response rather than a templated acknowledgement.
Your account dashboard includes a help section where common policy questions are addressed in the context of your own account activity and wallet history.
We handle your account data with a clear retention purpose: what we collect is used to run your account, process your transactions and respond to your support requests. We do not sell account data. Cookies on the platform serve session continuity and basic analytics — you can manage cookie preferences through your browser settings at any time. Account security is your shared responsibility: we maintain server-side protections on our end, and you are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately so we can act on it. Policy change requests — such as asking us to review how a term applies to a past transaction — can be submitted through email support with your account reference attached.
Account and transaction data is retained for the period required to operate your account and comply with applicable obligations. The data we hold is visible in your account dashboard after login. We do not share it with third parties outside of payment processing.
We use cookies to keep your session active and to understand how pages are used. No cookie stores payment credentials. You can clear or restrict cookies via your browser settings without losing your account access.
Your login credentials are your responsibility to protect. If you suspect unauthorised access, use the account recovery option on the login page or contact support directly. Do not share your password with anyone, including support staff.
To query how a specific term applies to your account or to request a review of a past decision, email support with your account ID and the relevant transaction or date. We will respond in writing with our position.
These are the questions we hear most from account holders about how the terms work in practice. Each answer refers to something you can check or act on directly in your account.
No. You accept the terms when you create your account. If we update them, we will notify you at login and ask for fresh acceptance before you continue. Until you accept the updated version, account activity may be paused.
The closure screen in your account settings will show your available balance and the steps to withdraw it before confirming closure. You can choose to withdraw to JazzCash, Easypaisa, Raast, Bank Transfer or Debit Card, subject to the limits shown at that point.
Access depends on local law in the region where you are located at the time of use. Where local law restricts or prohibits this type of service, access may not be available. We recommend checking the eligibility conditions shown during login if you are accessing from outside your registered location.
We publish updates here and note the revision date at the top of this page. If a change affects how your account operates, we will flag it at your next login. Your account dashboard also shows the version of the policy you last accepted.
Studios like Pragmatic Play and PG Soft supply game content only. Their own terms apply within their titles. Where a conflict arises, contact our support team with the specific title and situation — we will clarify which rule governs and what your options are.
Send your account ID, the transaction reference and a clear description of the dispute to our email support channel. We will respond in writing. If the issue involves a JazzCash or Easypaisa transaction, include the wallet reference from your payment provider's own record.